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Terms of Service

Last updated: June 1, 2025

Please read these Terms of Service carefully before using the Jasmine Matrimony platform. These terms govern your access to and use of all features, content, and services provided by us.

1. Acceptance of Terms

By registering on or using this platform, you agree to be bound by these Terms of Service. If you do not agree, you must not use the platform. These terms form a legally binding agreement between you and Jasmine Matrimony ("Company").

2. Eligibility

You must meet the following criteria to use the platform:

  • You are at least 18 years of age (21 for males as recommended)
  • You are legally eligible to marry under the laws of India
  • You are creating an account for yourself, not on behalf of another person without their consent
  • You have not been previously suspended or banned from the platform
  • 3. Account & Profile

    You are responsible for maintaining accurate, truthful, and up-to-date information. Providing false information, including age, marital status, or photographs of others, is strictly prohibited and may result in immediate account termination without refund.


    You are responsible for keeping your login credentials secure. You must notify us immediately of any unauthorised access to your account.

    4. KYC Verification

    Identity verification is required for full platform access. You consent to us verifying your identity against government-issued documents. KYC data is used solely for identity verification and is handled under strict security controls and our Privacy Policy.

    5. Subscriptions & Payments

    Free Plan: Limited features available at no charge.


    Premium / VIP Plans: Paid subscriptions unlock additional features. All prices are inclusive of applicable GST.


    Refund Policy: Subscriptions are non-refundable once activated, except where required by law. Prorated refunds may be issued at our discretion for technical failures attributable to us.


    Auto-renewal: Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date.

    6. Prohibited Conduct

    You must not:

  • Harass, threaten, or abuse any user
  • Share another user's contact information without consent
  • Use the platform for commercial solicitation or advertising
  • Create fake profiles or misrepresent your identity
  • Attempt to bypass security controls or scrape data
  • Use the platform for any illegal purpose
  • 7. Content & Photographs

    You retain ownership of photos you upload. By uploading, you grant us a non-exclusive, royalty-free licence to display, crop, and watermark your photos within the platform. We will not use your photos for marketing without explicit consent.


    All uploaded photos are subject to moderation. Explicit, offensive, or misleading content will be removed and may result in account suspension.

    8. Limitation of Liability

    We provide the platform on an "as is" basis. While we take reasonable measures to verify members, we cannot guarantee the accuracy of information provided by users. We are not responsible for the outcome of any meetings or relationships formed through the platform.


    Our total liability for any claim shall not exceed the amount you paid in the 3 months preceding the event giving rise to the claim.

    9. Termination

    We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a risk to other users. You may delete your account at any time from your settings page.


    Following account deletion, data is handled per our Privacy Policy and the DPDP Act 2023.

    10. Governing Law & Disputes

    These terms are governed by the laws of India. Any disputes shall first be subject to mediation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

    By using Jasmine Matrimony, you acknowledge that you have read and understood these terms.